Legal

SMS Terms & Conditions

Effective October 16, 2026

1. Program name and description

Program: Upkeep Standard Customer Care & Offers. Sender: Upkeep Standard, texting from (224) 288-0040.

Customer care messages include replies to quote requests, quote status, appointment scheduling and reminders, and service updates. Marketing messages (only if you opt in separately) include local openings and promotions.

2. How you opt in

Consent is always optional and is not a condition of purchase. You can opt in by:

  • Checking one or both unchecked boxes on our quote form. The boxes read:
    “I agree to receive customer care text messages from Upkeep Standard about my quote, appointments, and service at the number provided. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
    “I agree to receive recurring automated marketing text messages from Upkeep Standard, such as local openings and promotions, at the number provided. Consent is not a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
  • Sending your mobile number in our website chat after the chat displays the customer care disclosure.
  • Joining our local list, which is a marketing-only text signup.
  • Texting a keyword such as QUOTE or OPENINGS to (224) 288-0040.

After opting in you receive a confirmation message: “Upkeep Standard: You’re subscribed to texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

3. Message frequency

Message frequency varies based on your request and service.

4. Message and data rates

Message and data rates may apply according to your mobile carrier plan.

5. How to opt out

You can cancel at any time. Text STOP to (224) 288-0040 or reply STOP to any message. STOP, UNSUBSCRIBE, CANCEL, END, and QUIT all work. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent. To rejoin, text START.

6. Help

Reply HELP to any message for help, or contact us at hello@upkeepstandard.com or (224) 507-6597 (after hours and weekends: (224) 288-0040).

7. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our full Privacy Policy.

9. Eligibility and changes

You must be 18 or older and the account holder (or have their permission) for the mobile number provided. We may update these terms; the effective date above shows the latest version. See also our Terms & Conditions.